Shipping policy

We strive to provide fast and reliable shipping for all our customers.

Processing Time

• Orders are processed within 1–2 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods

• We use trusted courier partners for deliveries across Canada.

• Standard delivery typically takes 3–7 business days depending on your location.

• Express shipping options may be available at checkout.

Shipping Charges

• Shipping costs are calculated at checkout based on location and weight of the package.

• Free shipping may be offered on orders above a certain amount (as per promotional offers).

Order Tracking

• Once your order has been shipped, you will receive a tracking number via email.

• Customers are responsible for tracking their shipment and ensuring availability to receive the package.

International Shipping

• At this time, we only ship within Canada.

• International shipping may be introduced in the future.

Lost or Delayed Packages

• Aylmer Vape Shop is not responsible for delays caused by courier services or customs.

• If a package is lost, we will assist in filing a claim with the courier company.